Products, Solutions & Services

Operation & Business Support Systems

From January 2010 INTRACOM TELECOM has begun expanding its market for Operation and Business Support Systems, giving to Armenian telecom companies the opportunity to leverage the company’s strong experience and expertise in the field of telecom IT solutions. INTRACOM ARMENIA, a subsidiary of INTRACOM TELECOM and one of the leading telecom integrators in Armenia, offers a full package of services for OSS/BSS and VAS. These services include requirements analysis, consultancy, implementation and delivery of turn-key solutions, software development and systems integration, customization, support and training.

Network, Service Monitoring & Management Systems

The offered management systems and solutions refer to wireline, wireless and VoIP networks and can be discretely categorized into the following categories:

  • Resource Management and Operations
    • RTTMS - Real Time Traffic Management System for voice networks
    • Resource Trouble Management
    • Resource Provisioning
    • Resource Quality and Performance Management
  • Service Management & Operations
    • Integrated Fault Management
    • Service Management
    • Service Quality Management
    • SS7/GPRS/UMTS Monitoring Solutions
    • New Generation Networks Management
    • Performance Management
    • IP Management
  • Service Fulfillment
    • Service Activation & Provisioning

      (Action Streamer, a convergent service provisioning platform developed by Intracom Telecom. This solution is applicable to fixed, mobile and ISP operators, allowing them to rapidly introduce subscriber services across multi-vendor networks and multi-technology IT infrastructures).

    • Integrated Fault Management
    • Service Management
    • Inventory Management
  • Contact Centers & Customer Care Solutions
  • Turnkey Solutions Management
  • Billing & Customer Care Management Systems

    Operations and Business Support Systems include a wide range of turnkey solutions. These solutions contain INTRACOM TELECOM's NG-IN Services, a rich set of Next Generation IN applications & Services developed by INTRACOM TELECOM on top of HP OpenCall platform; Prepaid Billing and Customer Care Solutions; INTRACOM TELECOM’s Value Added Services platform; Interconnect Billing; Revenue Assurance & Fraud Management Systems, as well as Business Intelligence Solutions.